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At Superior Tube, we aim to work with our customers in a way that completely satisfies their requirements – from the quality of the products we manufacture, to the services we offer. To achieve this, we work in accordance with a far-reaching Quality Policy.

Our aims are to:

  • Maintain a safe, clean and environmentally friendly workplace
  • Lead, develop, train, and engage our workforce
  • Reduce yield loss, scrap, and rework to maximize First Time Through Quality
  • Continually improve procedures and instructions to ensure strict verbatim compliance
  • Advance our business practices to bolster on-time delivery performance
  • Invest in innovation to increase capabilities
  • Improve the overall effectiveness of the Quality Management System through improvement initiatives.

Our Quality Policy is part of the daily communication that goes on within Superior Tube. Throughout our tube mill, our staff monitor quality on a continuous basis.

Its importance is regularly communicated through many mediums including daily employee meetings, emails, and bulletin board notices. Quality is a core component of our management review.